Gartner Research

Forecast Analysis: Telecom Operations Management Systems (BSS, OSS and SDP), Worldwide, 2010-2017, 1Q13 Update

Published: 19 March 2013

ID: G00248631

Analyst(s): Martina Kurth, Kamlesh Bhatia, Norbert Scholz


This document examines changes in market conditions and their correlation with forecast assumptions as an update to our 4Q12 forecast of the global market for business support systems, operations support systems and service delivery platforms.

Table Of Contents


  • Comments on Updated Analysis
    • Continuing Market-Influencing Factors
  • Outlook


Market Model

  • Forecast Components
    • Solutions Forecast
    • CSP-Type Forecast
    • Delivery Options Forecast
    • External Spending
    • Internal Spending
  • Influencing Factors
    • Political and Regulatory Conditions
    • Competition
    • Mergers and Acquisitions (M&As)
    • CSP Back-Office Streamlining
    • Cost Management
    • Financial and Investment Conditions
    • Suppliers
  • End-User-Related Factors
    • Social Conditions and Customer Preferences
    • Customer Management
    • Prepaid and Postpaid
    • Macroeconomic Conditions
  • Connections

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