Gartner Research

Technology Procurement Expertise Is an Essential Skill Requirement for Small or Midsize Businesses

Published: 19 March 2013

ID: G00248570

Analyst(s): Joseph Neapolitan, Jane B. Disbrow

Summary

Small or midsize businesses should invest the time and money necessary to provide for expertise in negotiating technology contracts. Technology costs can be an expensive part of their capital and operating budgets, and they can't afford unexpected financial risks.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Provide Sufficient Training to One or Two Key Employees So They Can Make an Initial Assessment on Any Technology Purchase and Contract Risk
  • Follow Basic Procurement Processes to Ensure the Acquisition Will Meet Technology Requirements
  • Use Outside Resources When Needed to Evaluate the Contract and Financials Before Signing a Technology Deal, and Retain the SMB Negotiator as the Key Contact With the Vendor
  • Summary

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