Gartner Research

Technology Procurement Expertise Is an Essential Skill Requirement for Small or Midsize Businesses

Published: 19 March 2013

ID: G00248570

Analyst(s): Joseph Neapolitan, Jane B. Disbrow


Small or midsize businesses should invest the time and money necessary to provide for expertise in negotiating technology contracts. Technology costs can be an expensive part of their capital and operating budgets, and they can't afford unexpected financial risks.

Table Of Contents
  • Key Challenges



  • Provide Sufficient Training to One or Two Key Employees So They Can Make an Initial Assessment on Any Technology Purchase and Contract Risk
  • Follow Basic Procurement Processes to Ensure the Acquisition Will Meet Technology Requirements
  • Use Outside Resources When Needed to Evaluate the Contract and Financials Before Signing a Technology Deal, and Retain the SMB Negotiator as the Key Contact With the Vendor
  • Summary

Recommended Reading

©2020 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.