Gartner Research

Fundamentals of User Provisioning

Published: 19 March 2013

ID: G00246270

Analyst(s): Lori Robinson


User provisioning is essential for an identity and access management infrastructure. It enables organizations to manage user accounts and related attributes and entitlements to ensure that the right users have access to the right systems. This document is a detailed overview of user provisioning.

Table Of Contents

Summary of Findings

Description of User Provisioning

  • Business Context
    • Reduced Administrative Inefficiencies
    • Improved Security and Compliance
    • Increased Business Productivity
  • Key Terms and Concepts
  • Architectural Context
    • Directory Services
    • Password Management
    • IAG


  • User Provisioning Employs a Tiered Architecture
    • Presentation Layer
    • Business Logic Layer
    • Integration Layer
    • Data Layer
  • The Three Phases of a User Provisioning Processes
    • Life Cycle Event
    • Access Policy Management
    • Fulfillment
  • User Provisioning Supports Standards
    • SPML
    • SCIM
  • User Provisioning Continues to Mature
    • User Provisioning to Cloud Applications
    • Cloud-Hosted User Provisioning
    • Nonemployee Identity Management and Provisioning
    • Just-in-Time Provisioning
    • Continued Integration With IAG Technologies

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