Gartner Research

Analyze the Five Factors That Will Shape Your IT Organization

Published: 20 March 2013

ID: G00238566

Analyst(s): Jorge Lopez , Lee Weldon, Richard Hunter


Four potential futures are emerging for enterprise IT, and five factors will help determine the suitable organizational structure for each. CIOs should analyze these factors to define guiding principles for how to structure their organizations and focus on improving their change leadership skills.

Table Of Contents


  • Introduction
  • Five Factors Influencing the IT Organizational Model
    • Enterprise Personality and Key Drivers
    • Primary Measure of Value (Price to Performance)
    • Culture
    • People
    • Leadership
  • Organizational Structure in Each of the Four Futures
    • Centralized Control When IT Is the Engine Room
    • Centralized Solutions When IT Is a Global Service Provider
    • A Federated Organization When IT Is the Business
    • Organizing IT Is Not Even the Question in Everyone's IT
  • Leading the Change in Your Future
  • Conclusion

Appendix: The Four Futures of IT

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