Gartner Research

Use These Best Practices to Create a Successful Procurement Technology RFP

Published: 21 March 2013

ID: G00238812

Analyst(s): Deborah Wilson


Traditional approaches to software RFPs don't work in the procurement solution market. IT and procurement leaders should use this updated and comprehensive approach for better results.

Table Of Contents
  • Key Challenges



  • State the Problem(s) You Want to Solve
  • Avoid Customization
  • Spell Out the Key Cost Drivers
    • Cost Driver: Size
    • Cost Driver: Integration
  • Describe the Required Platform Capabilities
  • Ask About Business Services
  • Consider the Supplier Experience
  • Call Out the Desired SaaS Terms and Conditions
  • Assess Product Maturity at the Module Level
  • Check References

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