Gartner Research

Emerging Market Analysis: Promising Times Ahead for Service Providers as India's IT Budget Soars

Published: 21 March 2013

ID: G00248356

Analyst(s): Arup Roy


Three-quarters of large Indian enterprises planning to increase IT spending in 2013, and an average IT budget of $12 million presents opportunity. As budget control shifts occur, when all budgets become IT budgets, service providers must take a multipronged approach and not target only CIOs.

Table Of Contents


  • Data Insights
    • IT Budgets Up in 2013, So Service Providers Need to Improve
    • IT Budget Breakdown, 2012
    • IT Spending Priorities in 2013: the Cloud, Virtualization and Data Centers
    • Control of the IT Budget: Still Centralized, but Some Control Is Shifting
    • Distribution of IT Budget: Hardware Support and Maintenance Could Be a Gold Mine
    • Distribution of External IT Services Budget
    • Plans for IT Services Contracts
    • Cloud Services Contracts
    • Public Cloud Adoption Will Be Slow, Gradual, but Definite
  • Conclusion
  • Methodology
    • Survey Objective
    • Survey Questions

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