Gartner Research

Know the Challenges of Voice, Video and Unified Communications for Network Management

Published: 21 March 2013

ID: G00250470

Analyst(s): Vivek Bhalla, Jonah Kowall


Neglecting the management of unified communications can increase cost and downtime. Network managers should follow Gartner's research series on predeployment and postdeployment best practices and tools to ensure the successful rollout and ongoing management of UC applications and services.

Table Of Contents


Research Highlights

  • Predeployment
    • Best Practice
    • Vendor Landscape
  • Postdeployment
    • Best Practice
    • Vendor Landscapes

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