Gartner Research

Sourcing Strategies Must Assess External Providers When Integrating M2M Communications Into IT/OT Initiatives

Published: 25 March 2013

ID: G00246902

Analyst(s): Kristian Steenstrup , Eric Goodness

Summary

Sourcing managers must consider the opportunities and risks presented by the integration of machine-to-machine communications into information technology/operational technology initiatives. To ensure program success, evaluating external service providers must figure in their sourcing models.

Table Of Contents
  • Impacts

Analysis

  • Cellular M2M Communications Present a Complex Ecosystem

Impacts and Recommendations

  • The integration of cellular M2M communications into IT/OT initiatives is rapidly increasing, so sourcing managers need to re-evaluate their sourcing models
  • The complexities of planning and developing M2M communications solutions will force sourcing managers to evaluate ESPs
  • The complexities of integrating and managing M2M communications solutions will force sourcing managers to use MSIs

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