Gartner Research

Market Trends: How BYOD Impacts Teleworking and Workplace Usage

Published: 25 March 2013

ID: G00225681

Analyst(s): Mikako Kitagawa


Consumerization has led to more employees bringing their own connected devices, such as smartphones, tablets and notebooks, into the workplace. Device vendors can use our recent survey's findings about the effects of this bring-your-own-device trend among knowledge workers.

Table Of Contents


Market Trend

  • The Majority of Knowledge Workers Use Their Personal Devices for Work Purposes
  • Mobile Phones Were the Most Frequently Used Personal Devices for Work, While Tablets Saw the Least Usage
  • Despite the Lack of Formal Telework Arrangements, Consumers Voluntarily Work on Personal Devices at Home
  • Very Few Employers Reimburse Users for Personal Device Usage, but This Does Not Affect Personal Device Usage
  • Devices Being "Suitable for Work Purposes" Can Influence Knowledge Workers' Purchase Decisions
  • Motivation and Usage Scenario of the Personal Device
    • Provide a Work Device That Is Not Supplied by Employers
    • Users Wish to Work on Their Own Preferred Laptops
  • Regional Trends
    • Using a Personal Device Compensates for the Lack of IT Infrastructure in the Emerging Market
    • U.S. Knowledge Workers Have the Highest Allocation of Working Hours at Home

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