Gartner Research

People, Processes and Content Are Forming a New Synergy

Published: 26 March 2013

ID: G00245432

Analyst(s): Susan Landry, Bern Elliot

Summary

IT leaders must develop their employee competencies in the increasingly interrelated areas of collaboration, business process management and content. Promote the adoption of a basic set of metrics on people, process and content to help employees leverage new converging technology and skill areas.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Apply a Basic Model to Identify an Optimal Project Skill Mix

Case Studies

  • Case No. 1
  • Case No. 2

Recommended Reading

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