Gartner Research

Survey Analysis: Why Manufacturers Still Struggle to Modernize Collaboration

Published: 03 April 2013

ID: G00238925

Analyst(s): Marc Halpern , Michael Shanler


Successful new product development strategies depend upon innovation, and innovation depends on collaboration. Gartner surveyed 558 manufacturers on priorities, trends and challenges related to IT for new product development collaboration to reveal insights for improvement.

Table Of Contents

Survey Objective

Data Insights

  • Manufacturers Believe That Collaboration Improvements Will Improve NPD&I Performance
  • Large Manufacturers Report Greater Collaboration Challenges Than Smaller Manufacturers
  • Manufacturers Struggle Most With Managing NPD&I Projects Internally, and With Orchestrating Logistics in the Supply Chain Externally
  • Across Industries, Manufacturers Report That Common Factors Are the Major Obstacles to Improved Collaboration
  • Manufacturers Credit Leadership and Strong IT for Collaboration Successes
  • Manufacturers Rely on Both Synchronous and Asynchronous Collaboration for NPD&I Success
  • The Use of Many Different Modes of Collaboration Makes the Outcomes of Collaboration Difficult to Track
  • Email Is Still the King of Collaboration
  • Manufacturers Prioritize ERP, Project Management and PLM Software Enhanced by Cloud-Based Capabilities as the Primary Commercial Applications for NPD&I
  • Methodology

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