Gartner Research

What to Do When You're Asked to Allocate Business Value to IT

Published: 04 April 2013

ID: G00249879

Analyst(s): Andy Rowsell-Jones , Dave Aron


Management may call on CIOs to allocate business value between IT and business activities. CIOs should first understand the reason behind the request, and then consider taking one of the six approaches described here to addressing management's request.

Table Of Contents


  • Four Reasons Why Senior Executives Want to Allocate Value Among IT and Business Activities
  • Six Ways to Respond to a Request to Allocate Value Among IT and Business Activities
    • Approach 1: Push Back Softly
    • Approach 2: Allocate the Whole Value to IT
    • Approach 3: Allocate Value Based on the Benefits Schedule
    • Approach 4: Allocate Value Based on Voting or Perception Rating
    • Approach 5: Allocate Value Based on the Cost of Inputs
    • Approach 6: Allocate Value Based on Factor Analysis
  • Conclusions

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