Gartner Research

Emerging Market Analysis: CSP Framework for Innovative Solutions in Telecom Services, 2013 and Beyond

Published: 09 April 2013

ID: G00246695

Analyst(s): Wm. L. Hahn , Rishi Tejpal


Communications service providers in emerging markets are increasingly using innovative solutions. Based on the analysis of three solutions with potential benefits for both emerging and developed markets, we present a framework that CSPs can apply to their own product development.

Table Of Contents


  • Introduction
  • Emerging Market CSPs Are Creating New Innovative Solutions and Will Continue to Do So
    • Increase Revenue and Reduce Churn With Campaign Management — yuMobile in Kenya and Aircel in India
    • CSPs Partner With Over-the-Top Services for Competitive Advantage — Telkom South Africa Introduces Google Free Zone
    • Other Emerging CSPs Introducing Innovative Solutions

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