Gartner Research

Salesforce.com's App-Based Pricing Benefits Some, but Is More Expensive for Others

Published: 11 April 2013

ID: G00251362

Analyst(s): Robert P. Desisto

Summary

Application development managers and/or their IT surrogates responsible for negotiating salesforce.com contracts will feel the impact from salesforce.com's new Force.com pricing model.

Table Of Contents
  • Impacts

Analysis

Impacts and Recommendations

  • Salesforce.com's new application/user-based pricing offers more flexibility and cost-savings opportunities for application development managers, compared with current pricing for Enterprise Edition and Unlimited Edition applications, but the potential exists for the apps to be more expensive for business application managers
  • Salesforce.com's move from user-based pricing to application/user-based pricing does not require current salesforce.com customers to change their contractual or pricing terms; however, potential cost-savings opportunities to convert licensing to the new approach will be difficult

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