Gartner Research

EITL Forum Debrief: Managing and Impacting the Change That Transforms the Business (Mar-13 Forum NA)

Published: 15 April 2013

ID: G00251800

Analyst(s): Debra Chamberlin


Enterprise IT innovation leaders, as well as organizations, must enact or react to all manner of change from transformative to incremental, from intentional to forced. EITL EA and innovation members shared insights and experiences regarding how to get the most value from change.

Table Of Contents
  • Key Challenges



  • Build a Change-Capable Culture
    • Approach Change Management as a Capability, Not a Project
    • Overcome Fear and Resistance, the Roadblocks to Acceptance
  • Use the Right Form of Communication for Future-State or Innovative Ideas
  • Ensure That the Architecture Function Includes Competencies in Business Acumen, Relationship Building and Communication
  • Determine the Analysis Requirements of the Business to Overcome "Big Data" Hype
  • Encourage and Reward Associates for Being Innovative

Case Study

  • Showcasing Innovation and Recognizing Employees Builds Culture
  • Cultivating Innovation? Be on the Alert for Opportunities

Case Study

  • Starting an Innovation Program From Scratch

Case Study

  • Distilling Innovation From a Legacy of Ponderous Tradition
  • Bottom Line

Recommended Reading

©2020 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.