Gartner Research

Market Definitions and Methodology: Consumer Fixed Voice, Internet and Broadband Services, Worldwide

Published: 16 April 2013

ID: G00247531

Analyst(s): Amanda Sabia


This 2013 annually updated guide to Gartner's forecasting practices and terminology for consumer fixed voice, Internet and broadband services includes an overview of our market statistics methodology, definitions and geographic segmentation.

Table Of Contents

What You Need to Know



  • Three Forecast Components of Consumer Fixed Services
  • Influencing Factors
    • Alternative Services
    • Regulatory and National Policies
    • CSP Pricing Models
    • Technology/Infrastructure
  • Connections
    • Household Connection Preferences > Total Addressable Market of Connections > Forecast Voice, Broadband and Dial-Up Connections
    • CSP Business Model > CSP Pricing Model > Projected ARPU by Connection


  • Demographic/Economic Metrics
    • Consumer Fixed Network Key Ratios and Metrics

High-Level Definitions and Segmentation

  • Top-Level Definitional Segmentation
    • Consumer Voice Services
    • Consumer Broadband Access Services
    • Consumer Internet Access Services
  • Detailed Forecast Segment Definitions
    • Consumer Voice Revenue
    • Consumer Broadband Access Revenue
    • Consumer Internet Access Revenue
    • Consumer Fixed Network Size Data
  • Geographic Segmentation
    • Asia/Pacific
    • Japan
    • Eastern Europe
    • Western Europe
    • Latin America
    • Middle East and Africa
    • North America

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