Gartner Research

Cool Vendors in IT Operations Management, 2013

Published: 18 April 2013

ID: G00250041

Analyst(s): Ronni Rosenstein, Will Cappelli, Jeffrey Brooks, Patricia Adams, Jarod Greene, Tapati Bandopadhyay, Milind Govekar


IT operations leaders should review ITOM products to find new approaches to control costs, improve service and manage risk. Start with a pilot program that will ensure the vendor's tool is a good fit for your I&O organization's needs and will scale to meet your requirements.

Table Of Contents


  • What You Need to Know
  • Evolven
  • GrandSLA
  • IPsoft
  • iQuate
  • ITinvolve

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