Gartner Research

EITL Forum Debrief: Cost Transparency Is the Foundation for Controlling and Optimizing Costs (Mar-12 Forum NA)

Published: 19 April 2013

ID: G00250764

Analyst(s): Sharyl Curry, Christina Anderson


A lack of cost transparency can lead to suboptimized on-premises versus SaaS purchasing decisions and put continuous pressure on IT organizations to cut budgets. Controlling and optimizing costs and other topics were addressed at the recent North America Sourcing and Vendor Management peer forum.

Table Of Contents
  • Key Challenges



  • Hot Topics
    • Cloud Contracting and Management
    • IT Finance
    • Outsourcing
    • Vendor Management Office Development
    • Sourcing and Procurement
  • Community Insight: Understanding Cost Control and Optimization
  • Member Insight: "Think Big, Start Small" When Considering Service Integration and Management
  • Member Insight: Moving From Staff Augmentation to Managed Services Requires Organizational Change
  • Gartner Insight: Emerging Markets, Consolidation and "Reshoring" Are Sourcing and Vendor Management "Futures"
  • Community Insight: Cost Models Enable Accurate Comparisons Between On-Premises and SaaS Solutions
    • On-Premises: Hard Costs and Soft Costs
    • On-Premises: Project Costs and Intangible Costs
    • Cloud: Hard Costs and Soft Costs
    • Cloud: Project Costs and Intangible Costs

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