Gartner Research

First Steps to Improve I&O Financial Results

Published: 23 April 2013

ID: G00247870

Analyst(s): Biswajeet Mahapatra, John Rivard


Despite managing more than half of IT spending, I&O financial management often is reactive due to inadequate skills and near-term focus. This research summarizes the key first steps for I&O leaders to drive improved financial management, and points to related research for further guidance.

Table Of Contents


Research Highlights

  • IT Financial Management — Understanding the Bigger Picture
  • Step 1: Managing by Variance
  • Step 2: Managing by Forecast
  • Step 3: Managing by Cost Optimization

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