Gartner Research

CIOs Should Clarify Roles and Responsibilities of IT for Cloud Applications in Higher Education

Published: 23 April 2013

ID: G00250703

Analyst(s): Terri-Lynn Thayer


Cloud applications in higher education put a premium on some IT capabilities, while diminishing others. This enables CIOs to frame the IT value proposition to the campus, capitalizing on IT strengths, clarifying roles with business units and defining new responsibilities.

Table Of Contents
  • Impacts


Impacts and Recommendations

  • Cloud adoption on campuses is forcing higher education IT leaders to develop or redefine a deliberate sourcing strategy
  • Cloud computing success necessitates that IT and business leaders promote strong contractual terms and business practices
  • Moving to cloud solutions — particularly for business applications — often requires business professionals to significantly redesign business processes during implementation, and to ensure regular communications during deployment and beyond
  • IT organizations will be increasingly focused on provisioning and deprovisioning and integration of cloud and on-premises applications as cloud applications proliferate
  • Monitoring early warning signs related to market shifts and vendor viability — and developing and reviewing exit strategies — will be important emerging roles for IT

Recommended Reading

©2020 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.