Gartner Research

The Future of IT Demands Professional Effectiveness

Published: 23 April 2013

ID: G00250724

Analyst(s): Mike Rollings

Summary

The new reality for IT is that nontechnical skills are highly valued for IT practitioners, yet drastically underdeveloped. As a result, individuals and managers alike must examine and take charge of their own professional effectiveness by learning the nontechnical skills essential for their careers.

Table Of Contents

Analysis

  • The Future of IT Arrived Yesterday
    • Different Skills and New Ways of Working Are Essential
    • Seven Ways of Working No Longer Appropriate for IT
    • Top Four Areas for Improvement
  • IT Needs to Be Effective, Not Just Efficient
    • IT Practitioners Must Improve Their Professional Effectiveness
    • Individual Effectiveness Is Essential for Organizational Effectiveness
  • Recommendations
    • Keep Pace With the Evolving Business Context and Trends
    • Improve and Encourage Cross-Discipline Collaboration and Effectiveness
    • Pay Attention to Organizational Dynamics, How Mindsets Affect Actions and the Ways to Improve Nontechnical Skills

Conclusion

Recommended Reading

Notes

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