Gartner Research

Avoid Critical Mistakes In the Move From Traditional to Hybrid Cloud Outsourcing

Published: 24 April 2013

ID: G00239804

Analyst(s): Claudio Da Rold


Challenging business requirements are putting pressure on sourcing managers to move rapidly from traditional, expensive and rigid outsourcing to innovative, inexpensive and flexible cloud services. To avoid critical mistakes they must assess the move from all angles and be alert to hidden costs.

Table Of Contents
  • Key Challenges



  • Include Process Owners and Key Users in the Cloud Services Evaluation
  • Incorporate Disaster Recovery and Business Continuity Options From the Outset
  • Work With IT Architects and Software Asset Managers to Balance Business Opportunity, Risk and Cost
  • Support the Cloud Services Decision With a Credible Cost Evaluation
  • Assess Current Multisourcing Management Capabilities and Drive Improvement in Low-Scoring Key Competency Areas

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