Gartner Research

Market Share Analysis: Software Support Services, Worldwide, 2012

Published: 24 April 2013

ID: G00247323

Analyst(s): Bob Igou


The annuity of software support services assured high growth for service provider organizations or protection from diminished results. Software support services achieved this despite 2012 being a year of mixed results in the enterprise software market with revenue declines for many vendors.

Table Of Contents

Market Share Data

Overall Market Segment Performance Analysis

  • Overview
  • Market Fragmentation

Top Vendors Analyzed

  • Oracle
  • SAP
  • Microsoft
  • HP
  • IBM
  • Sage Group
  • Symantec
  • EMC
  • Lockheed Martin
  • Fujitsu
  • High Growth Analysis

Mergers and Acquisitions

Recommended Reading

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