Gartner Research

Road Notes on IT Leadership Deadlocks: Evolving But Not Unlocking

Published: 30 April 2013

ID: G00252741

Analyst(s): Minna Briggs, Christelle Grenon, Dave Aron


The five IT "leadership deadlocks" are common leadership challenges high on every CIO's agenda. This road note examines these challenges and puts forward some innovative ideas for solving them that CIOs shared during our 2012 CIO Academy sessions.

Table Of Contents

Road Notes

  • The Five IT Leadership Deadlocks
    • Deadlock 1: Ineffectual IT Governance
    • Deadlock 2: Weak Ownership/Accountability
    • Deadlock 3: Executive Disinterest in IT
    • Deadlock 4: IT Staff's Lack of Business Engagement/Deadlock 5: IT Staff's Lack of Business Knowledge
  • CIO Call to Action
  • Bottom Line
  • Business Impact:

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