Gartner Research

Emerging Market Analysis: Business Process Outsourcing, Mexico, 2013 and Beyond

Published: 01 May 2013

ID: G00248442

Analyst(s): Morgan Yeates


Mexico represents a fertile field for business process outsourcing services; its compound annual growth rate is forecast to exceed that for most other BPO markets and worldwide. The market outlook is strong, based on Gartner's research as well as input from Mexican CIOs and BPO buyers and providers.

Table Of Contents


  • Current and Forecast Growth in Mexico's BPO Market
  • Mexico's Environment for BPO Business and Competition
  • Influences in the Growth of BPO Spending in Mexico
  • Recommendations for Providers
  • Appendix — Mexico Data Tables

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