Gartner Research

Best Practices for Business Process Modeling: Model for Change

Published: 03 May 2013

ID: G00248431

Analyst(s): Rob Dunie

Summary

There is a widespread misunderstanding among business process directors that, simply by modeling a process, one makes it easier to change. However, change is enabled not by modeling per se, but by specifically modeling and addressing those aspects of a process that are most likely to change.

Table Of Contents
  • Key Challenges

Introduction

  • To Make Processes Changeable Over Time, You Must Model Change

Analysis

  • Adopt a Middle-Out Approach for Business Process Interactions
  • Use Business Rule Management and Collaborative Decision Making to Facilitate Changes to Decision Logic
  • Embrace "Next Practices" for Organizational Change Management

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