Gartner Research

Know the Top Five Reasons Why New Change Management Implementations Fail and How to Avoid Failure

Published: 08 May 2013

ID: G00250015

Analyst(s): George Spafford


Despite being a core control process that can help I&O manage risks, a new change management implementation is challenging and either fails or delivers suboptimal results. IT, I&O, production and business leaders must know the five most common reasons why, and the mitigation approaches for each.

Table Of Contents
  • Key Challenges



  • Step 1. Establish the Relevance of the Change Management Process
  • Step 2. Manage the Cultural Change Associated With the Process
  • Step 3. Design and Implement the Right Change Management Process
  • Step 4. Enforce the Change Management Process
  • Step 5. Purposefully Evolve the Change Management Process Over Time

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