Gartner Research

Address Packaged Software Limitations When Implementing a Payment Services Hub

Published: 14 May 2013

ID: G00251172

Analyst(s): Christophe Uzureau , Mary Knox


Banks without well-defined, narrow capabilities cannot risk relying on a single-vendor solution for the payment services hub. Bank CIOs and payment professionals can use assembly approaches, semiclosed ecosystems and architectural frameworks to fill gaps in current offerings and achieve objectives.

Table Of Contents
  • Impacts


Impacts and Recommendations

  • Limitations of even the broadest payment software solutions drive bank CIOs, heads of payments and payment architects to seek alternatives in achieving a PSH
  • Industry standards immaturity means that bank CIOs, heads of payments and payment architects must anticipate and manage substantial complexity in the design and operation of the PSH
  • Architectural frameworks can help bank CIOs, heads of payments and payment architects jump-start and navigate the phased rollout of an assembly approach to the PSH

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