Gartner Research

Analyze Your Hardware Maintenance Options to Reduce Costs by as Much as 40%

Published: 17 May 2013

ID: G00249241

Analyst(s): Jane B. Disbrow, Jo Ann Rosenberger


IT procurement professionals can reduce hardware costs by as much as 40% through processes that require the review, analysis and selection of maintenance and support plans that ensure that requirements match needs.

Table Of Contents
  • Key Challenges



  • Best Practice No. 1 — Identify Your Hardware Maintenance Needs
  • Best Practice No. 2 — Request All Vendor Hardware Maintenance Plans and Options
  • Best Practice No. 3 — Provide Itemized T&Cs During the RFP and Competitive Bid Processes
  • The Bottom Line

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