Gartner Research

Best Actions in a Decade of CIO Resolutions as CIOs Move From Technical Manager to Digital Leader

Published: 21 May 2013

ID: G00249881

Analyst(s): John Mahoney, Mark Raskino


This research reviews 10 years of Gartner's New Year's resolutions for CIOs and reveals enduring personal and organizational actions that CIOs should take now to raise and extend personal and enterprise performance.

Table Of Contents


  • Introduction
  • Business Strategy and the Digital Enterprise
    • Educate Your Business About the Digital Business Revolution
    • Take the Lead to Create Frameworks and Governance That Encompass Information and Process Assets Enterprisewide
  • Personal Development and the CIO Role
    • Break Out of the Stereotypes of the Role and the Enterprise
    • Refresh Your Meetings With the CEO
  • Innovation and Business Experience
    • Identify, Enable and Incentivize True Innovators, and Improve Front-Line Business Experiences
  • Changing the Focus of IT Organization Capability
    • Focus More on Information Strategy and Agility, and Less on Technology Infrastructure and Cost
  • Stakeholder Relationship and Demand Management
    • Build Relationships Needed for the CIO Role From 2014 to 2016
    • Stop Deploying to Employees Technology That Needs to Be Managed
  • IT Valuation and Finance
    • Renovate and Restate the Value Model for the IT Organization and the CIO Role
  • Customers, Partners and Suppliers
    • Coach Customers and Partners, and Redefine the IT Provider Role

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