Gartner Research

Report Highlight for Market Trends: Providers Expand U.S. Onshore Delivery, Invigorate Investments in Low-Cost Domestic and Rural Sourcing Options

Published: 22 May 2013

ID: G00252817

Analyst(s): Allie Young

Summary

U.S. buyers expect new onshore service delivery options to complement their offshore sourcing. IT service providers can capitalize on U.S. onshore delivery that is "closer to home," including lower-cost domestic locations, but they can't lose sight of buyer expectations for business value.

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Report Highlight

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