Gartner Research

Tech Go-to-Market Toolkit: Compare Your Net Promoter Score Against Top Tech Brands

Published: 24 May 2013

ID: G00252714

Analyst(s): Nick Ingelbrecht , Annette Jump , Andrew Johnson

Summary

Gartner's consumer research has calculated Net Promoter Scores for the top 18 technology brands. Technology providers can use this Toolkit to assess their company's NPS compared with other providers, defend a budget increase, or evaluate how they should reallocate funds.

Table Of Contents

When to Use

Downloadable Attachments

Recommended Reading

©2020 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.