Gartner Research

Survey Analysis: Telecom CIOs Are Harvesting Existing Assets and Hunting for Digital Services in 2013

Published: 03 June 2013

ID: G00248660

Analyst(s): Mentor Cana


To transform CSPs into diversified service providers, emerging CIOs must harvest business value from existing networks, IT and information assets and hunt for new opportunities using digital services. To drive new revenue, CIO offices must acquire new skill sets to align IT to business strategies.

Table Of Contents

Survey Objective

  • Analysis Road Map
  • Summary of Changes to Findings From the 2012 Study

Data Insights

  • Facing Growth and Operational Challenges
    • Business Priorities for 2013
    • Technology Priorities for 2013
    • Organizational and Business IT Challenges
    • The Business Growth Opportunities of Harvesting and Hunting
    • Achieving Leaner Operations Through Harvesting
  • CIO Strategies: Mapping IT to Business Strategies
    • Aligning the Value of IT to Business Strategies
    • Increasing and Managing the IT Budget
    • CIO Organizational Structure and Leadership Skills Acquisition
    • Are CSP CIOs in Denial?
  • Conclusion
  • Methodology

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