Gartner Research

How to Build a High-Performance Mobile Center of Excellence

Published: 03 June 2013

ID: G00249946

Analyst(s): Paul DeBeasi


Enterprises are scrambling to create mobile strategies. Many are hamstrung by unrealistic expectations, vague requirements and organizational inertia. This step-by-step methodology will help enterprises overcome these challenges in order to build a high-performance mobile center of excellence.

Table Of Contents

Summary of Findings

Guidance Context

  • Problem Statement
  • Guidance Applicability
  • Related Guidance

The Gartner Approach

The Guidance Framework

  • Prework. Establish a Mobile Center of Excellence
  • Step 1. Discover Stakeholder Needs
  • Step 2. Analyze, Prioritize and Decide
  • Step 3. Make Architectural Trade-Offs
  • Step 4. Communicate Your Plan
  • Step 5. Build, Deploy and Validate
  • Step 6. Scale Mobile Solution
  • Summary

Risks and Pitfalls

Recommended Reading

©2020 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.