Gartner Research

How IT Operations Can Set Up an Effective, Centralized Release Management Process

Published: 03 June 2013

ID: G00239769

Analyst(s): George Spafford , Ronni Rosenstein


An effective release management process gives IT operations teams a way to improve the speed and quality of changes to the production environment. IT operations leaders can institute this process to reduce breakages, emergency changes and rollbacks, and improve the value delivered to the business.

Table Of Contents
  • Key Challenge



  • Step 1: Establish Governance and Policies, and Engage Stakeholders in Process Development
  • Step 2: Create a Mechanism for Managing Release Requests
  • Step 3: Define Release Models
  • Step 4: Develop a Risk Factor Checklist to Use With Each Release
  • Step 5: Set Up Methods for Coordinating and Prioritizing Releases
  • Step 6: Define a Release Schedule, Models and Teams
  • Step 7: Create an Operational Readiness Assessment Checklist
  • Step 8: Choose Testing Strategies
  • Step 9: Define Methods for Bundling Releases for Various Models to Streamline and Improve Release Deployments
  • Step 10: Define a Method for Validating and Monitoring Production
  • Step 11: Establish Closure Processes

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