Gartner Research

ITScore for Application Organizations: Staffing, Skills and Sourcing

Published: 21 June 2013

ID: G00249024

Analyst(s): Matthew Hotle , Luis Mangi, Andy Kyte

Summary

Gartner's ITScore for Application Organizations Maturity Assessment evaluates nine areas that contribute to the maturity of application organizations. Use this research to determine the maturity of your staffing, skills and sourcing efforts to learn what actions will move you to the next level.

Table Of Contents

Analysis

  • Staffing, Skills and Sourcing Are Critical Components of Maturity

Overview of Maturity Levels or Phases

Level Descriptions

  • Level 1: Ad Hoc
    • Characteristics
    • Recommended Actions for Improvement
    • Recommended Reading
  • Level 2: Repeatable
    • Characteristics
    • Recommended Actions for Improvement
    • Recommended Reading
  • Level 3: Defined
    • Characteristics
    • Recommended Actions for Improvement
    • Recommended Reading
  • Level 4: Optimized
    • Characteristics
    • Recommended Actions for Improvement
    • Recommended Reading
  • Level 5: Innovating
    • Characteristics
    • Recommended Actions for Improvement
    • Recommended Reading

Summary of Changes

How to Use This Assessment

Recommended Reading

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