Gartner Research

User Survey Analysis: Customers Rate Their CPM Vendors, 2012

Published: 04 June 2013

ID: G00247384

Analyst(s): John Van Decker , Christopher Iervolino

Summary

Gartner's survey of 275 customer references from 13 corporate performance management vendors between September and November 2012 has produced valuable insights and benchmarking data for IT leaders assessing CPM solutions. Don't just focus on the megavendors when evaluating prospective providers.

Table Of Contents

Survey Objective

Data Insights

  • Vendor Experience Ratings
  • Product Experience Ratings
  • Implementation Experience Ratings
  • Solution Usage Comparisons
  • Solution Cost Comparisons
  • Methodology

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