Gartner Research

How Supply Chain Services Are Innovating to Deliver Value to Supply Chain Organizations

Published: 05 June 2013

ID: G00251034

Analyst(s): Michael Dominy , Dana Stiffler

Summary

Service bundling and innovation by providers open opportunities for supply chain organizations. This research helps supply chain service providers capitalize on these new opportunities.

Table Of Contents
  • Impacts

Analysis

Impacts and Recommendations

  • Service providers are blending services across consulting, technology and outsourcing to deliver ongoing operational capabilities to supply chain organizations, and more predictable revenue streams to shareholders
  • The lines are blurring between service and software providers: Software vendors are combining business process support services with applications, and service providers are delivering services, using their own or a partner's software
  • Acquisitions are reshaping the supply chain service provider landscape, with large players acquiring specialists to boost process, industry or geographic resources and expertise

Recommended Reading

©2020 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.