Gartner Research

Toolkit: How to Document Your IT Services Sourcing Strategy for Success, Consensus and Compliance

Published: 13 June 2013

ID: G00239747

Analyst(s): Frances Karamouzis , Alessio Meloni, Claudio Da Rold, Ruby Jivan


The best IT sourcing strategies increase business competitiveness via fact-based, documented sourcing decisions. We provide a strategic scenario road map for IT sourcing executives that overcomes hype and confusion around sourcing options and reflects truly integrated business and IT priorities.

Table Of Contents

When to Use

  • Guideline 1: Use the Following Criteria to Evaluate the Quality of Your Sourcing Strategy
  • Guideline 2: Use a Documented and Proven Method to Develop Your Sourcing Strategy
  • Guideline 3: Use the Same Method in an Iterative Approach to the Sourcing Scope
  • Guideline 4: Use the Process to Build Consensus on the Most Appropriate Scenario
  • Guideline 5: Document Your Sourcing Strategy Along the Process
  • Guideline 6: Align IT Strategy and Sourcing Strategy Principles Along the Process
  • Guideline 7: End the Sourcing Strategy Phase With the Input for the Selection Phase

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