Gartner Research

Improve Workforce Management Effectiveness to Enhance IT Performance

Published: 14 June 2013

ID: G00249890

Analyst(s): Lily Mok , Diane Berry


CIOs and IT leaders who commit to continually making modest financial and time investments can foster long-term significant improvements in their IT workforce management practices.

Table Of Contents
  • Key Challenges



  • Assess the Current State of Workforce Management Practices
  • Prioritize Areas of Focus for Improvement
  • Develop an Evolving Action Plan to Continually Drive Progress

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