Gartner Research

Business, Technology and IT Evolution Shape the Future of the ERP Competency Center

Published: 24 June 2013

ID: G00252725

Analyst(s): Pat Phelan, Carol Hardcastle


CIOs and IT leaders who successfully map the future of their ERP competency centers consider a wide range of changes that impact the enterprise, IT and ERP.

Table Of Contents
  • Impacts


Impacts and Recommendations

  • Businesses' increasing focus on agility and differentiation needs IT to move from ERP-centricity to a broader approach that enables capabilities and processes within and outside the enterprise
  • Adoption of hybrid (on-premises and cloud) ERP strategies means that ERP leaders must manage multiple technologies, solutions and deployment models
  • The evolution of IT in the enterprise is driving IT leaders to review the scope and mission of the ERP CC

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