Gartner Research

Forecast Analysis: Consumer Fixed Voice, Internet and Broadband Services, Worldwide, 2Q13 Update

Published: 24 June 2013

ID: G00247610

Analyst(s): Kenshi Tazaki, Neha Gupta , Fernando Elizalde, Elia San Miguel, Amanda Sabia


Consumer fixed voice, Internet and broadband services revenue is forecast to decrease by $8 billion by 2017 from $338 billion in 2013. To grow, service providers must develop strategies to migrate subscribers to faster high-speed service that can be sold at premium prices.

Table Of Contents


  • Alternative Services
    • Voice Connections
    • Revenue per Voice Connection
  • Regulatory and National Policies
    • Voice Connections
    • Broadband Connections
  • CSP Pricing Models
    • Voice Revenue per Connection
    • Broadband Access Revenue per Connection
    • Internet Access Revenue per Connection
  • Technology/Infrastructure
    • Broadband Connections
    • Dial-Up Accounts


  • Changes Made in the 2Q13 Forecast and Analysis

Market Model

  • Three Forecast Components of Consumer Fixed Services
  • Influencing Factors
    • Alternative Services
    • Regulatory and National Policies
    • CSP Pricing Models
    • Technology/Infrastructure
  • Connections
    • Projected Household Connection Preferences > Total Addressable Market of Connections > Forecast Voice, Broadband and Dial-Up Connections
    • CSP Business Model > CSP Pricing Model > Projected ARPU by Connection

Recommended Reading

©2020 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.