Gartner Research

Top Impacts of IT/OT Convergence and How CIOs Should Deal With Them

Published: 25 June 2013

ID: G00246909

Analyst(s): John P. Roberts, John Mahoney

Summary

Convergence of IT and OT creates new opportunities for enterprise growth and efficiency improvement as well as risks to operational reliability. This research outlines the main issues of convergence and what actions CIOs should take.

Table Of Contents
  • Impacts

Analysis

  • Introduction

Impacts and Recommendations

  • IT/OT convergence creates new business opportunities for enterprises, but also brings risks, requiring leadership review and action
  • The heterogeneity of IT and OT physical technologies, applications, skills and management practices creates barriers to interactions and increases cost and risk that CIOs must address
  • Growth of IT/OT interaction and convergence require CIOs to install and operate stronger management processes for OT configuration and security
  • IT/OT convergence crosses typical organizational boundaries of budgets, authority, reporting lines and cultures, requiring CIOs to work with OT leaders and others to identify and resolve the issues this creates

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