Gartner Research

Limit the Risk of Failure in Your European Data Center Outsourcing Deal by Analyzing the Provider's Bid Strategy

Published: 25 June 2013

ID: G00252318

Analyst(s): Claudio Da Rold, Gianluca Tramacere

Summary

The data center service market continues its turbulent industrialization journey. Through the impacts we list, sourcing managers will understand how providers' imperfect bid qualification process can impact their contract and hinder the success of their deal.

Table Of Contents
  • Impacts

Analysis

Impacts and Recommendations

  • Providers' ineffective and uncertain approach to bid qualification will force sourcing managers to sign suboptimal data center outsourcing (DCO) deals in the next 12 months
  • Data center service providers' reduced appetite for asset and staff transfers will, in part, prevent sourcing managers from revamping existing skills and technology through outsourcing deals
  • Sourcing managers' failure to define and communicate realistic expectations around timing and execution of transition and transformation initiatives will generate challenged DCO deals requiring higher management cost or renegotiation

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