Gartner Research

Hybrid IT: Delivering IT as a Provider and a Trusted Broker

Published: 28 June 2013

ID: G00245906

Analyst(s): Ed Anderson , Drue Reeves , Thomas Bittman


Cloud computing is taking multisourcing to a new, more dynamic level, changing the mission and operational model for IT and I&O in particular. Being a competitive IT provider isn’t good enough — the new core competency is being the trusted broker for services delivered from many, changing providers.

Table Of Contents


  • The Road to Hybrid IT
  • Hybrid IT and the Enterprise
  • Hybrid IT and the I&O Organization
  • Hybrid IT for the Midmarket
  • Hybrid IT and Technologies to Watch
  • Bottom Line

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