Gartner Research

Technology Overview for Insurance Billing and Collections Management Solutions

Published: 08 July 2013

ID: G00229257

Analyst(s): Juergen Weiss


Billing and collections management solutions are essential for the customer experience management of life and P&C insurers. Clients should not only focus on functional aspects, but should also review new deployment options and enhanced capabilities, such as electronic bill presentment and payment.

Table Of Contents

What You Need to Know


  • Technology Description
  • Standards
  • Uses
  • Benefits and Risks
  • Selection Guidelines
  • Price/Performance
  • Technology Providers

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