Gartner Research

Forecast Analysis: IT Outsourcing, Worldwide, 2Q13 Update

Published: 10 July 2013

ID: G00248586

Analyst(s): Douglas Toombs , Dean Blackmore , Allie Young, Arup Roy , Bryan Britz , Warren Bell, Fred Ng, Gregor Petri , Christine Tenneson , Gianluca Tramacere

Summary

The IT outsourcing market is forecast to reach $288 billion in 2013, growing 2.8% in U.S. dollars and 5.1% in constant currency. The market will record a 5.4% compound annual growth rate from 2012 through 2017.

Table Of Contents

Analysis

  • ITO Forecast by Segment
  • ITO Segment Forecast Positions
    • Application Outsourcing
    • Cloud IaaS Services
    • Data Center Services
    • Help Desk Outsourcing
    • End-User Device Outsourcing
    • Enterprise Network Outsourcing
  • ITO Forecast by Region
    • Asia/Pacific
    • Europe, the Middle East and Africa
    • Latin America
    • North America

Assumptions

  • Evolving ITO Business/Delivery Models
  • Economic, Political and Labor Data/Conditions/Policies
  • CIO and CFO IT Budgets
  • Service Provider Financial Performance and Guidance
  • ITO Contract Signings, Patterns and Life Span
  • Buyer Demand for Efficiency/Cost, Enhancement and Transformation
  • User IT Services Spending/Purchasing Trends

Market Model

  • ITO Market Model Overview
  • Forecast Components
    • ITO Segment Analysis
    • IT Services Historic Market Size and Segmentation
    • Service Provider Financial Performance and Guidance
    • User IT Services Spending/Purchasing Trends
    • CIO and CFO IT Budgets
    • Economic, Political and Labor Data/Conditions/Policies
    • ITO Contract Signings, Patterns and Life Span
    • Evolving ITO Business/Delivery Models
    • Buyer Demand for Efficiency/Cost, Enhancement and Transformation
  • Connections
    • Economic, Political and Labor Data/Conditions/Policies > Service Provider Financial Performance
    • Economic, Political, and Labor Data/Conditions/Policies > CIO and CFO IT Budgets > User IT Services Spending/Purchasing Trends
    • CIO and CFO IT Budgets > ITO Contract Signings, Patterns and Life Span > User IT Services Spending/Purchasing Trends
    • Economic, Political and Labor Data/Conditions/Policies > Buyer Demand for Efficiency/Cost, Enhancement and Transformation > Evolving ITO Business/Delivery Models

Recommended Reading

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