Gartner Research

Managed Content Services' Time Has Come

Published: 15 July 2013

ID: G00252288

Analyst(s): Pete Basiliere , Ken Weilerstein


Managed print services are entrenched among customers and are now being extended to focus on content, rather than printing. These managed content services create opportunities for MPS providers as they extend the proven bundling approach to software, cloud services, consultation and implementation.

Table Of Contents
  • Impacts


  • The Trend
  • The Problem That MCS Solves
  • Definition

Impacts and Recommendations

  • Managed content services (MCS) will continue gaining acceptance as a way for managed print services (MPS) providers to solve big problems for their customers in small pieces
    • How MCS Helps Customers
  • The Nexus of Forces will increase customers' demand for help from MCS providers
  • MCS will subsume MPS and entail a transition period for providers of both

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