Gartner Research

Include These Steps to Help Make a Government Geo-Centric

Published: 17 July 2013

ID: G00251820

Analyst(s): Jeff Vining

Summary

In politically and economically uncertain times, government CIOs should leverage interested citizens' personal devices to better understand and respond to events and conditions within their own jurisdictions, and to improve or sustain service delivery.

Table Of Contents
  • Impacts

Analysis

Impacts and Recommendations

  • The use of geo-centric location information will require government CIOs to deal with higher-sensitivity schemes for individual privacy concerns
  • As citizens and mobile devices create massive amounts of data transactions and movements, government CIOs will have to better harness this trend to improve service delivery
  • Citizen engagement strategies based on mobile application development and uptake will require government CIOs to seek assistance from both technology service providers and citizen groups

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