Gartner Research

Managed Service Providers Must Adapt to the Needs of DevOps-Oriented Customers

Published: 18 July 2013

ID: G00251908

Analyst(s): Lydia Leong


IT organizations are increasingly adopting DevOps. Service providers, especially those with managed hosting and cloud-related infrastructure services, need to adapt their processes and tools accordingly.

Table Of Contents
  • Key Challenges



  • Strategize and Plan: Align with the DevOps Philosophy
  • Architect a Solution: Expect Frequent Change
  • Select a Solution: Ensure API Access to Everything
  • Build: Automate As Much As Possible
  • Operate and Evolve: Drive Continual Improvement

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